Privacy Policy

Last updated: 19th Aug 2026

Yelo Space ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit yelospace.co.uk or contact us about our office spaces.

Who we are

Yelo Space is operated by Yelo Mobile Ltd (company number 16583867), registered in England and Wales. Our registered office is at Unit 2509, 275 New North Road, London, N1 7AA, United Kingdom. Our office spaces are located at Kingfisher House, Hackbridge, SM6 7AH.

What information we collect

• Contact details you provide via our enquiry form: name, email address, phone number
• Details of the space you're interested in (Compact / Standard / Large) and preferred move-in timing
• Technical data such as IP address, browser type, and pages visited, collected automatically via cookies (see our Cookie Policy)
• Any information you provide when contacting us via WhatsApp, phone, or email

How we use your information

• To respond to your enquiry and arrange viewings
• To provide information about office availability and pricing
• To improve our website and services
• To comply with legal obligations

Legal basis for processing

We process your personal data on the basis of legitimate interest (responding to your enquiry) and, where applicable, your consent (e.g. marketing communications, non-essential cookies).

How long we keep your data

We retain enquiry data for 12 months from your last contact with us. If you become a tenant, we retain your data for the duration of your tenancy plus a further period as required by law (e.g. for tax and accounting purposes, typically up to 6 years after the tenancy ends).

Sharing your information

We do not sell your personal data. We may share it with:

• Service providers who help us operate our website and respond to enquiries (e.g. email/CRM providers)
• Professional advisors (solicitors, accountants) where necessary
• Authorities where required by law

Your rights

Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and the right to data portability and to object to processing. To exercise these rights, contact us at home@yelospace.co.uk.

Cookies

Our website uses cookies — see our separate Cookie Policy for details.

Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at home@yelospace.co.uk or write to us at Kingfisher House, Hackbridge, SM6 7AH (our office spaces address). Our registered office is at Unit 2509, 275 New North Road, London, N1 7AA.

Complaints

If you're unhappy with how we've handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.